How booking works

From enquiry to start

1. Your notethrough Laura's booking form on Linktree, or a message on Instagram or LinkedIn.
2. Laura repliesto arrange a free discovery call.
3. The callabout what you need, and which help fits it.
4. A written plan and a start dateif you want to go ahead. Laura confirms every booking by email before work starts.

When work starts

On the date you agree. Work starts inside your 14 days only if you ask for that, and if you then cancel, a proportionate payment is due for what has been done.

Changing your mind

• For booked services not tied to a date: you have 14 days to change your mind after booking.
• Downloads: you can cancel within 14 days, unless you ask to download straight away and agree at checkout that you lose that right.
• Workshops, events and seasonal visits booked for a date: you have 14 days to change your mind after booking.

Bookings made in your home

For a booking made in your home (decluttering, staging, styling or an occasion), you get the booking details and the cancellation form on paper or, if you agree, on another durable medium, and an early start is asked for in the same way.