The reply
Hi Jess, thank you for your message.
Thursday at 17:30 is free for gel nails, and your sister could follow at 18:30.
Would you like both booked? The price list, brow tint included, is attached.
Speak soon.
One enquiry, handed over
Twenty to ten on a Tuesday night, and a booking request lands. Hand it over, and see what comes back.
Example: fictional
hiya!! do u have anything thurs or fri after 5 for gel nails?? my sister might come too. also how much is a brow tint x
The diary
Thu 17:30Gel nails: JessNew client. Held until she replies.
Thu 18:30Gel nails: Jess's sisterHeld until Jess confirms.
The client record
- Name
- Jess
- Came in
- By message, Tue 21:40
- Asked about
- Gel nails, brow tint
- Next step
- Follow up Thu 10:00 if no reply
What a client reads on Friday
A short note at the end of a week, so nothing is a mystery.
Example: fictional
Your week, handed back
Done
- Three new enquiries answered; two booked in.
- Two bookings moved; the Thursday clash cleared.
- Client list brought into one place.
Waiting for you
- Jess hasn't replied yet: a follow-up goes on Thursday morning.
Next week
- Reminders out for Monday's appointments.
The week, day by day: How a month with Laura works
Have a pile like this?
Start with a free discovery call, and talk it through.
Book a free discovery call
Free, and nothing to buy.