Laura ThompsonThe Virtual Organiser
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A worked example · The Virtual Organiser

Your kind of business, handed over

Choose the business nearest yours. Its inbox fills with the messages it gets; hand it over and each one goes where it belongs.

  • Essential 5 hours £150/month
You have 14 days to change your mind after booking. See How booking works.
Book a free discovery callFree, and nothing to buy.

What kind of business is yours?

Example: fictional
Choose a business
A beauty treatment room at night after the last client: the couch made with a fresh towel, the lamp low, a phone face down on the trolley.
Illustration: not Laura's work or a client's business.
A tradesperson's van parked on a driveway at dusk, doors shut and the dashboard dark, a house window lit behind it.
Illustration: not Laura's work or a client's business.
A small consulting room at the end of the day: two armchairs angled towards each other, a side table with tissues and a glass of water, a floor lamp on low.
Illustration: not Laura's work or a client's business.
A small office for three at the end of the day: desks pushed together, monitors off, one desk lamp left on low against the blue dusk outside.
Illustration: not Laura's work or a client's business.

The inbox, tonight

  1. Jess21:41

    Lash tints for two?

    hiya do u do lash tints?? sat or sun ideally, maybe 2 of us. how much is it

  2. Priya19:02

    Can I move Wednesday?

    Something has come up. Could I move my nails from Wednesday to later in the week?

  3. Booking form14:15

    New client: patch test

    First visit. Would like a patch test before a tint, any weekday after 3.

  4. Instagram20:30

    Comment: prices?

    Do you have your prices anywhere? Love the work!

  1. Mark18:50

    Quote for a new boiler?

    Can you quote for swapping our old boiler for a combi? Three-bed semi.

  2. Supplier07:12

    Delivery moved to Thursday

    The radiators for Monday's job will now arrive Thursday morning.

  3. A customer12:40

    Paperwork for Tuesday's job

    Thanks for Tuesday. Where will the paperwork for the new valve come from?

  4. Facebook21:05

    Message: do you cover us?

    Do you cover our area? We're about ten minutes from the ring road.

  1. Sam22:10

    Evening sessions?

    Hello, do you have any evening sessions? I work until six most days.

  2. A client08:30

    Next week on Friday?

    Could we move next week's session to the Friday instead?

  3. Website form16:00

    Form returned

    A new client's welcome form has come back, ready to add to their record.

  4. Instagram19:20

    Message: online or in person?

    Are your sessions online, in person, or both?

  1. Website form11:20

    Brochure request

    Could you send your brochure and say whether you take on new clients this quarter?

  2. A partner09:05

    Thursday's clash

    The team meeting and the client visit are both on Thursday at 10. Which moves?

  3. A client15:30

    New contact details

    Please update our contact to the new office manager from next month.

  4. LinkedIn17:45

    Comment needs a reply

    Someone has asked a question under last week's post.

The inbox is empty: everything has a place.

Where Laura files it

Diary

    Enquiries

      Clients

        Social

          Reply, drafted for the owner to approve

          Hi Jess, thank you for getting in touch. Saturday at 10:00 is free for two lash tints, and the price list is attached. Shall I book you both in?

          Diary

          Sat 10:00 Lash tints for two, held until Jess confirms

          Reply, drafted for the owner to approve

          Hi Mark, thanks for your message. We can come and measure up for the quote on Thursday at 16:00. Does that suit?

          Diary

          Thu 16:00 Measure up for Mark's quote, waiting on his yes

          Reply, drafted for the owner to approve

          Hi Sam, thank you for getting in touch. There is a space on Tuesday evenings at 18:30. Would you like a short call first to see if it suits?

          Diary

          Tue 18:30 First session held for Sam until confirmed

          Reply, drafted for the owner to approve

          Thank you for your interest. The brochure is attached, and we would be glad to arrange a call. Would Monday or Tuesday morning suit?

          Diary

          Mon 10:00 Call with the brochure enquiry, to confirm

          That is what handing over the inbox looks like

          Laura's own words for it: I specialise in high-quality, essential tasks like inbox & diary management, file organisation, systems setup, and more. The hours you hand over each month are the hours she spends doing it.

          Choose how many hours

          Book a free discovery callFree, and nothing to buy.

          The Virtual Organiser, one move away

          This site

          Small print

          All of Laura's help

          Prices for this new service are suggestions.

          You have 14 days to change your mind after booking. See How booking works.

          You do it, with her know-how

          Book a free discovery callFree, and nothing to buy.