Part 1 of 4

Start-ups

Set up right from the start, before habits set in.

Her eye shows in how the business presents itself from day one, from the first reply to the first invoice.

See Foundations and its price

Before and after

A new unit, before and after

Watch the string close round it, then slide between the two yourself.

Before: a new shop and studio unit on move-in day, bare shelving, spare shelf boards against the wall, flat-pack boxes on the floor, coiled cables and loose papers on the counter.
Before
After: the same unit set up and ready to open, a pale oak counter with a card reader and labelled trays, stock in neat rows on oak shelving.
After
  • Diary rules
  • Folders
  • Client stages

What you keep

A written guide for each system

Every system she sets up comes with a short written how-to guide, so it keeps running after she steps back. Here is the kind of thing one holds.

How your enquiries are handled

  1. An enquiry arrives by email or through your booking form.
  2. A rule files it in the Enquiries folder, and your saved reply thanks them and says what happens next.
  3. You read it and move it to Booked, Waiting or Not for us.
  4. A booked enquiry gets a client record and a slot in your calendar.
  5. Anything still waiting shows up in Friday's check.

Where things live

  • Enquiries: the Enquiries folder in your inbox
  • Client records: the Clients sheet in your shared drive
  • Quotes: the Templates folder in your shared drive

What to check each Friday

  • Nothing unread in Enquiries
  • Every booked client has a record
  • Every quote sent this week is filed

What she sets up

Four parts, fitted to each other

The diary

When the diary takes bookings, the time held for the work itself, and online booking that lands straight in it. Set once, in your own calendar.

The inbox

Folders, rules and saved replies, so every enquiry lands in one place.

The paperwork

One shared drive with named folders, client records kept in one place, and quote and invoice templates ready to use.

The routines

A short plan at the start of each week and a close at the end of it, written down, so the set-up keeps running after she steps back.

The package

Foundations

For a business of one or two people

£695Prices include any VAT due.

What is included

  • A kick-off session to map how you work.
  • Up to five systems set up in your own tools: email and folders, calendar and online booking, client records and enquiries, shared files, and quote and invoice templates.
  • A written how-to guide for each system.
  • One on-site day, up to 5 hours.
  • A handover call, and a check-in 30 days later.

Software subscriptions are paid by you, direct to the provider. A team of three or more is priced by written quote.

Laura never keeps the books, runs payroll or tax returns, forms companies, files with Companies House or provides a registered office or mail address.

This price includes an on-site day across Bath, Bristol and the surrounding area, with travel, parking and any clean air zone charge included. Further afield, Foundations is offered remotely, priced by written quote.

If you book as a consumer, you can change your mind up to 14 days after the day you agree the package. Work starts inside those 14 days only if you ask for it; if you then cancel, you pay for the work already done, in proportion. If you ask for work to start inside the 14 days and agree that you lose the right to cancel once it is finished, you can no longer cancel after the work is complete.

A business that is not trading yet is treated as a consumer here.

A way to start

The Power Hour

POWER HOUR1 HOUR - £150

“Expert eyes & clarity on what's holding you back. Actionable next steps to walk away with focus, direction & a personalised plan tailored to you.”

Prices include any VAT due.

If you book as a consumer, you can change your mind up to 14 days after the day you agree the package. Work starts inside those 14 days only if you ask for it; if you then cancel, you pay for the work already done, in proportion. If you ask for work to start inside the 14 days and agree that you lose the right to cancel once it is finished, you can no longer cancel after the work is complete.

A business that is not trading yet is treated as a consumer here.

After the set-up, her monthly hours keep it running.

Her monthly hours, on the Business page

Start with a free call

Tell her where the business is now. She will say whether Foundations fits and what happens next.

Book a Discovery CallWhat happens on the call