For a running business

Business

Kept running, or ready by a date.

A running business kept running on her monthly hours. Or a date to meet: a business event, or a holiday let's first guests.

Every price, in full

It starts with a free call

Six things she does for a business. Choose one to see it.

Monthly hoursHer own packages Inbox DetoxAn inbox, before and after Power HourA way in Social mediaA service of its own An eventPlanned on paper first A holiday letReady for first guests

01Monthly hours

Kept running, on her monthly hours

Her three packages, by her own names, hours and prices. What each one covers is set with Laura on the call.

Her prices, under What it costs

An example

Start-ups and Business, routines

A week with a shape

Each day has its kind of work, and Friday closes the week so Monday starts clean. Try the checklist.

  1. Monday

    Plan the week; file the inbox

  2. Tuesday

    Client work

  3. Wednesday

    Client work and calls

  4. Thursday

    Posts, marketing, paperwork

  5. Friday

    Client work, then the close

The Friday close

02The Inbox Detox

The Inbox Detox

An example of one inbox, before and after it is filed. What the Mini and Full Detox each include is set with Laura on the call.

Her prices, under What it costs

An example

Business, the Inbox Detox

One inbox, before and after

The same messages, filed where they belong, with the rules and saved replies that keep them there.

Clients

  • Re: the proposal, a couple of questions
  • Thank you, and one more thing
  • Can we move our call?

Suppliers

  • Your order has been dispatched
  • New delivery days from next month

Invoices

  • Invoice attached for last monthflagged to pay
  • Payment reminderflagged to pay

Waiting on

  • Could I book in for next week?link sent
  • Do you have anything on a Saturday?link sent

Read later

  • This month's ideas and offers
  • News from the trade
  • You're invited: an online talk

Three rules, in plain words

  1. Anything from a supplier skips the inbox and goes to Suppliers.
  2. Anything with an invoice attached goes to Invoices, flagged to pay.
  3. Newsletters go straight to Read later, for one quiet look a week.

Two saved replies

  • New booking requestThank you for getting in touch. Here is the link to choose a time that suits you.
  • Invoice receivedThank you, this has reached us and is with the accounts.

03The Power Hour

A way in

The Power Hour, by her own name and price. Her own words for it sit beside its price.

Her prices, under What it costs

An example

Business, the Power Hour

The plan you leave the hour with

A plan written for one business: where to focus, the next steps, and the direction after them.

Your plan, after the Power Hour

Prepared for your business

The focus

Every enquiry in one place, and answered the same day.

The direction

Over the next few months: a diary that keeps its own booking rules, then a Friday close each week, so the business runs from its systems and not from memory.

Three next steps

  1. This weekSend every way people get in touch to one simple form.
  2. Next weekWrite two saved replies: one for a new enquiry, one for a booking.
  3. This monthStart a client stages board, and move each job along it as it happens.

04Social media

Her social media and online presence service

A service of its own. Ask her about it on the free call.

An example

Business, social media and online presence

Three posts, ready before they go out

The picture, the words, the tags, the day each one goes out and where it goes.

  • Instagram, the feed

    A tidy desk on a first morning: a closed laptop, blank cards, colour swatches and a cup of tea.

    A clear desk for a new season. Orders open on Monday.

    Tags: #smallbusiness#newseason#madebyhand

    Planned for Monday 2 November

  • Instagram and Facebook

    A maker's workroom at the end of the day, with wrapped parcels tied in orange string by the door.

    Today's orders, wrapped and tied, ready for the morning post.

    Tags: #behindthescenes#shopsmall#handmade

    Planned for Wednesday 4 November

  • LinkedIn

    A stack of plain grey folders tied with orange string on an oak bench.

    Every order's paperwork in one tidy stack. A look at how we keep things simple.

    Tags: #howwework#smallbusiness#organised

    Planned for Friday 6 November

Written and planned ahead in the business's own voice, then scheduled to go out on the day.

05An event

An event, planned on paper first

Planned remotely, for a business event: the budget, the guest list and the run sheet are what the Event Plan hands you. The day itself is yours to run; if Laura runs it, that is an on-site day, up to 5 hours on site.

The same planning for an adult or milestone party is on Home, at the same figure.

Its price, under What it costs

An example

Business, the Event Plan

The budget tracker

Every line of the event, who books it and how far it has got. Each one is booked and paid by you direct.

  • Quoteda price in writing
  • Bookedthe date held
  • Paidsettled with them
Budget tracker for a morning team event
WhatBooked byStatus
VenueYouPaid
Food and drinkYouBooked
PrintingYouQuoted
PhotographerYouBooked
TotalYour budget

Each quote and invoice is saved beside its line, so the total is always checked against your budget.

An example

Business, the Event Plan

The guest list and RSVPs

Who is invited, who has replied, who is coming and what they need to eat. Job titles and initials only here.

  • Yes
  • Not yet
  • No
Guest list and RSVP tracker
GuestInvitedRepliedComingDietary needs
Managing directorYesYesYesNone
Head of salesYesYesYesVegetarian
J.K.YesYesNo
Office managerYesYesYesGluten-free
Finance leadYesNot yetNot yetNot known yet
R.S., a clientYesYesYesNut allergy, flagged

Anyone who has not replied shows as Not yet, ready for you to chase. The dietary needs go to the food supplier you booked.

An example

Business, the Event Plan

A run sheet for whoever runs the day

Every moment of the day, its time and who looks after it, on one page.

Run sheet for a morning team event in a hired room
TimeWhat happensWho
10:00Room open; tables and flowers setVenue team, florist
10:30Guests arrive; coffee servedHost, food supplier
11:00A short welcome, then the talkHost, speaker
12:00Lunch servedFood supplier
12:45A thank-you, and the closeHost
13:00Room clearedVenue team

Booked by you direct: the venue and every supplier. The plan holds their details. The day is yours to run; if Laura runs it, that is an on-site day, up to 5 hours on site.

On the back page

  • Each supplier's contact, and who to call first if something runs late.
  • Where the spare keys, the first aid box and the fuse board are.

06A holiday let

Ready for its first guests

The Guest-Ready Set-Up: a planning visit and three on-site days to receive, place and style a let of up to 2 bedrooms.

One of the things it hands over is a welcome book of up to 12 pages, as print-ready and phone-ready files.

Its price, under What it costs

An example

Business, a holiday let made guest-ready

The welcome book, open at the first pages

Everything a guest asks in the first hour, answered before they ask. Codes are shown as dots here, never real ones.

Arriving

The key safe is on the wall to the left of the front door.

Key safe
••••

Park in the space marked with the house name. Please leave the gate as you found it.

The Wi-Fi

Network
•••••••
Password
••••••••••

The router is in the hall cupboard. If the Wi-Fi drops, switch it off, count to ten, and on again.

The heating

The thermostat is in the hall. Turn the dial up for more heat; the boost button gives an extra hour. Hot water comes on by itself.

Bins

Black for general waste, blue for recycling, the small caddy for food. The collection day is on the fridge; please put them out the evening before.

Local walks

  1. The river loop: flat, about an hour.
  2. Up to the viewpoint: steep, but short.
  3. Through the woods to the village shop.

01A holiday let

Before: the bedroom the week before its first guests, a bare mattress, bedding still in its packaging and flat-pack boxes.
After: the same bedroom made guest-ready, white linen, folded towels and a carafe by the bed, in morning light.After: the same ready bedroom in late afternoon light.After: the same ready bedroom at dusk, the paper lantern lit.
Drag the string, or tap a side; then choose the light.

The same room, guest-ready.

The week before the first guests on one side; on the other, the same room made ready. Choose the light to see the ready room as a guest finds it: morning, afternoon or lamplight.

02What it costs

Every price, in full.

Her own prices

Her own packages, by her own names, hours and prices, word for word.

ESSENTIAL PACKAGE5 HOURS - £ 150 PER MONTH

PREMIUM PACKAGE10 HOURS - £300 PER MONTH

EXECUTIVE PACKAGE20 HOURS - £600 PER MONTH

THE INBOX DETOXMini Detox - £195Full Detox - £295

POWER HOUR1 HOUR - £150

“Expert eyes & clarity on what's holding you back. Actionable next steps to walk away with focus, direction & a personalised plan tailored to you.”

Laura, in her own words

Prices include any VAT due.

If you book as a consumer, you can change your mind up to 14 days after the day you agree the package. Work starts inside those 14 days only if you ask for it; if you then cancel, you pay for the work already done, in proportion. If you ask for work to start inside the 14 days and agree that you lose the right to cancel once it is finished, you can no longer cancel after the work is complete.

An event

Event Plan, a business event

£245

An on-site day

£175

Its day, if she runs it: up to 5 hours on site

Prices include any VAT due.

The venue, food, drink, printing and every supplier are booked and paid by you direct. The day itself is not included: if Laura runs it, that is an on-site day, up to 5 hours on site, at £175, in person across Bath, Bristol and the surrounding area.

Storage and anything bought are paid to the shop by you. Taking items away is not offered.

The on-site day is in person across Bath, Bristol and the surrounding area, with no travel charge added: travel, parking and any clean air zone charge are inside the price.

If you book as a consumer, you can change your mind up to 14 days after the day you agree the package. Work starts inside those 14 days only if you ask for it; if you then cancel, you pay for the work already done, in proportion. If you ask for work to start inside the 14 days and agree that you lose the right to cancel once it is finished, you can no longer cancel after the work is complete.

What the Event Plan includesOpen
  • A planning call with notes
  • A budget tracker
  • A guest list and RSVP tracker
  • A shortlist of venues and suppliers for you to book
  • Invitation wording
  • A timed run sheet
  • One round of changes
What the on-site day includesOpen
  • Up to 5 hours on site

A holiday let

Guest-Ready Set-Up, up to 2 bedrooms

£995

Prices include any VAT due.

Furniture, linen, kitchen kit and everything bought are chosen to your budget, and bought and paid for by you direct at the shop's price. Taking items away is not offered.

The planning visit and the three on-site days are in person across Bath, Bristol and the surrounding area, with no travel charge added: travel, parking and any clean air zone charge are inside the price.

If you book as a consumer, you can change your mind up to 14 days after the day you agree the package. Work starts inside those 14 days only if you ask for it; if you then cancel, you pay for the work already done, in proportion. If you ask for work to start inside the 14 days and agree that you lose the right to cancel once it is finished, you can no longer cancel after the work is complete.

A business that is not trading yet is treated as a consumer here.

What it includesOpen
  • A planning visit
  • A sourcing list to your budget
  • Three on-site days, each up to 5 hours on site, to receive, place and style
  • A room-by-room inventory
  • A welcome book of up to 12 pages, as print-ready and phone-ready files; printing is paid by you

03The call

A free call, with Laura herself.

You say what does not run properly yet. She says which part fits, what it costs in full, and what happens next.

Bring your date, or the offer you are weighing. A doubt left over is for the questions page.

Book a free discovery call

This opens her Linktree page, where the form is: it leaves this site.